Any products shipped to Roland Corporation U.S. You should submit a new service request to obtain a Return Authorization number for the returned product. (This shipping requirement shall not apply to those Roland products covered by in-home warranties). To exercise your rights under this Warranty as a purchaser, you must ship this product in appropriate packaging at your expense (insurance is recommended), together with proof of purchase, to Roland Corporation U.S., or to such other address as may be instructed by Roland Corporation U.S. Please register this product online at to establish the date of purchase (NOT A REQUIREMENT FOR WARRANTY SERVICE).
that this product will be free from defects in materials and/or workmanship from the date of purchase until the period of time indicated for this product on the chart accompanying this Limited Warranty. warrants to the first consumer only of a covered product purchased from an authorized Roland dealer in the U.S. THIS LIMITED WARRANTY APPLIES ONLY TO ROLAND AND BOSS PRODUCTS PURCHASED IN THE UNITED STATES OF AMERICA. Home pianos not specifically listed above (in-home service), Classic keyboards, and BOSS compact and Twin pedalsįP-series pianos, stage pianos, and stage ampsĪll Roland and BOSS accessories: AC adapters, footswitches, headsets, clamps, etc. Please contact the Authorized Service Center directly for information.įor warranty coverages on various Roland and BOSS products, please refer to the following information: Consumer Limited Warranty PRODUCT LINE Local Authorized Service Centers may have different rates and policies.
Please note that a $25.00 bench fee plus return freight costs will be assessed if you do not proceed with repair service, or if a product is received and no problem is found by our technicians. BOSS Compact and Twin pedals: $40.00 per hour, billed in 15-minute increments.All Roland and BOSS products except BOSS Compact and Twin pedals: $80.00 per hour, billed in 15-minute increments.Service Center Labor Rates (Non-Warranty): Service Center receives your product, our technicians will inspect it and contact you with an estimate of repair costs. Service Center, please submit a service request to obtain a return authorization (RA) number. If you wish to send your product to the Roland & BOSS U.S. To find an Authorized Service Center in your region, use our Service Center Locator. Please contact your local Authorized Service Center first to discuss your service needs and confirm that they can service your product. Service Center is your only service option. Note: In rare cases, the Roland & BOSS U.S. Send your product to the Roland & BOSS U.S.
Work with an Authorized Service Center near you.If your Roland or BOSS product needs to be serviced, you have two options: